Looking to make an exchange or return?

We’ve got you covered! Just make sure to have your order number and shipping zip code ready. You can find your order number in your Order Confirmation email or packing slip. Ok lets get started!Get Started

Our Return and Exchange Policy

Our Returns Policy is super simple. All purchases have a 60-day return or exchange period. We stand by our products and go hard for our farmers, so if there’s anything you don’t like, we will gladly exchange it or get you your money back (Some exceptions apply). 

For USA orders only International Policy Page

Return Options

Exchange – FREE

Something not quite right, and you want to swap it for a size up or down? Changed your mind and now want that other design you were on the fence about? No worries! You’ll receive a prepaid return label, and the replacement item will be sent as soon as we have received your return item.

Store Credit – FREE

Didn’t get what you wanted, but also not ready to pull the trigger on a replacement yet? That’s OK! If you know you’ll buy something soon; we can provide a prepaid return label to send your items back. Once we receive your return, you’ll be issued Store Credit for the value of your return.

Refund – $$ You pay the cost of the return shipping label

Your refund will be processed to your original payment method once your return is delivered to our warehouse. The cost of the label will be deducted from your refund total.

*Note: We do NOT refund original shipping charges*

We process returns like pros, but we’re not superheroes. Please allow 7 business days from the day we receive your return for a refund/exchange to be processed. If you find yourself waiting a little too long: over 7 business days from when your return/exchange shows as delivered and you have not received your replacement item or your account has not been refunded, please email us at [email protected] Start Exchange or Return

FAQs

I need to Exchange something, but it has been over 60 days, and my order is showing up as ineligible for return. What do I do?Is the replacement item reserved for me if I submit an exchange?My item has been used or washed; is it still ok to return?My item arrived damaged or defective. Who can help me get a replacement?I bought your item at my local garden / hydro store. Can I exchange it online?I do not live in the United States and am attempting an exchange, but it only offers a refund. Why is that?You mentioned that some exceptions apply on returns/exchanges. I want to know what those exceptions are? I received a Free Gift with a qualifying purchase but I want to return the “qualifying” items do i get to keep the free gift?